Privacy Policy

ADA99 Privacy Policy — Data Protection & Personal Information

ADA99 cares about your privacy. This document transparently explains how we collect, use, protect, and manage your personal information as a member of our platform.

Updated: 1 January 2026
256-bit SSL Encryption
Bahasa Malaysia Version

ADA99's Six Commitments to Your Privacy

Privacy is more than just a formal document at ada99 — it is a core value that shapes every decision we make in handling member data.

Not Sold to Third Parties

Your personal information has never been and will never be sold, rented or transferred to any third party for marketing purposes without your consent.

Bank-Level Encryption

All data transmitted and stored is protected by 256-bit SSL encryption — the same security standard used by top financial institutions in Malaysia.

Minimum Data Collection

ADA99 only collects information that is strictly necessary to provide our services — nothing more. We firmly uphold this principle of data minimisation.

Control at Your Fingertips

You have the right to access, amend, or request deletion of your personal data at any time. ADA99 fully respects your right to control your data.

Full Transparency

We are always transparent about the purpose of data collection. There are no hidden agendas — every piece of information we request has a reason, and that reason we state clearly.

Limited Data Retention

Your data is retained only for as long as necessary to fulfil the original purpose of collection or to comply with applicable legal requirements.

What Information Does ADA99 Collect?

ADA99 collects various types of information to ensure a secure, personalised, and seamless experience for every member.

Identity Information
  • Full name
  • Date of birth
  • MyKad / Passport Number
  • Gender
  • Nationality
Contact Information
  • Email address
  • Mobile phone number
  • Residential address
  • State / Postcode
Financial Information
  • Bank account details
  • E-wallet number
  • Deposit records
  • Withdrawal History
  • Transaction History
Usage Data
  • IP address
  • Device type & browser
  • Game History
  • Access time logs
  • Cookie data

Note: This Privacy Policy applies to all members and users of the ADA99 platform at ada99.pro. By using our platform, you agree to the data collection and usage practices described in this document.

01 Privacy Policy Introduction & Scope

ADA99 understands that privacy is more than a legal formality — it is the trust you place in us every time you share your personal information. This Privacy Policy has been crafted with full accountability to transparently explain how we handle your data from start to finish.

This policy applies to all information collected through the official ADA99 website, our mobile app, customer support services, and any other communication channels related to the ADA99 platform. We operate in accordance with strict data protection principles and comply with applicable personal data protection legal requirements.

As a platform serving players in Malaysia, we understand the sensitivity of the financial and personal information you entrust to us. Every decision regarding data management is made with the best interests and security of our members as the top priority.

02 How We Collect Information

ADA99 collects personal information through several different channels, depending on how you interact with our platform:

  • Account Registration: When you register as a new member, we collect basic information such as your name, email, phone number, and date of birth to create your account.
  • KYC Process: To process withdrawals, we require identity verification documents such as MyKad or passport, as well as proof of the payment method in your name.
  • Financial Transactions: Every deposit and withdrawal records the payment details required to process transactions securely and accurately.
  • Platform Usage: Technical data such as IP address, device type, browser, and usage patterns are collected automatically to enhance security and the user experience.
  • Communication with Support: When you contact our support team via live chat or email, those conversations may be recorded for quality control and dispute resolution purposes.

03 How We Use Your Data

Every piece of information we collect has a clear and lawful purpose. ada99 uses your data for the following:

  • Account management — To create, verify, and securely maintain your account.
  • Transaction processing — To process deposits and withdrawals accurately and promptly using Malaysia's local payment methods.
  • Legal compliance and KYC — To fulfill identity verification requirements and compliance obligations under applicable laws.
  • Fraud prevention — To detect and prevent suspicious activity, money laundering, and the use of multiple accounts.
  • Service improvement — To analyze usage patterns and improve the platform interface, speed, and overall member experience.
  • Service communications — To send important notifications related to your account, transactions, and security updates.
  • Promotions and marketing — With your consent, we may send you information about the latest promotions, bonuses, and exclusive offers via email or SMS.

ADA99's Guarantee: Your data is never used for purposes beyond those stated here. You may withdraw consent for marketing communications at any time by contacting our support team.

04 Information Sharing with Third Parties

ADA99 does not sell, rent, or transfer your personal information to third parties for marketing purposes. However, in certain situations, we may share information with the following parties:

  • Payment service providers — Such as FPX, DuitNow, and e-wallet processors to facilitate financial transactions. These parties are bound by strict confidentiality agreements.
  • Game software providers — Casino and slot game providers may receive the minimum game data required to ensure a smooth gaming experience.
  • Legal authorities — When required by law, court order, or official regulatory investigation, ada99 will disclose the necessary information.
  • Technical service providers — Such as cloud hosting and cybersecurity systems that help us securely maintain the platform infrastructure.

In all of the above data-sharing situations, ADA99 ensures that the receiving parties are bound by confidentiality and data protection obligations equal to or stricter than our own standards.

05 Data Security Measures

Your data security is the absolute priority of ada99. We continually invest in security infrastructure to ensure your information is always protected:

ada99 Integrated Protection

256-bit SSL Encryption All data transmitted between your device and ada99 servers is protected with industry-standard encryption — the same standard used by Malaysia's leading banks.
Secure & Encrypted Servers All data is stored on encrypted servers with strict access controls. Only authorized personnel with a legitimate business need are permitted to access it.
Two-Factor Authentication (2FA) Your ADA99 account is protected with two-factor authentication, ensuring no unauthorised access even if your password becomes known to another party.
24/7 Activity Monitoring Our automated monitoring system operates around the clock to detect any unauthorized access attempts or suspicious activity in real time.

06 Cookies & Tracking Technologies

ADA99 uses cookies and related tracking technologies to enhance the user experience, analyse platform usage, and maintain the security of your login session. Below are the types of cookies we use:

You can manage or block cookies through your browser settings. Please note, however, that blocking essential cookies may affect the functionality and security of the ADA99 platform.

07 Your Rights as a Member

As an ada99 member, you have full rights over your personal information. ada99 respects and facilitates the exercise of the following rights:

Right to Access

You have the right to request a copy of all personal information we hold about you at any time.

Right to Rectification

If any of your information is inaccurate or out of date, you have the right to request immediate correction.

Right to Erasure

You may request deletion of your personal data, subject to applicable legal retention obligations.

Right to Object

You may object to the processing of your data for direct marketing or profiling purposes at any time.

Right to Data Portability

You have the right to receive your data in a machine-readable format for transfer to another platform if required.

Right to Restriction of Processing

In certain situations, you may request that we restrict the processing of your data while a dispute is being resolved.

To exercise any of the rights above, please contact the ada99 customer support team via 24/7 live chat or our official email. We will process your request within 14 business days.

08 Children's Data Protection

The ada99 platform is exclusively for individuals aged 18 and above. We do not intentionally collect, store or process any personal information from children or minors.

Important Notice: If we discover that information from a person under the age of 18 has been collected without our knowledge, that data will be deleted immediately and the relevant account will be closed. Parents or guardians who find that a child under their care has registered an account with ADA99 are requested to contact our support team immediately.

09 Amendments to This Privacy Policy

ADA99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any amendments will be published on this page with a clear update date.

For amendments considered material or that significantly affect how we handle your data, we will notify you via your registered email or an in-platform notification before the amendment takes effect. Continued use of the ADA99 platform after any amendment is published will be deemed as your acceptance of the updated version of this Privacy Policy.

10 Contact Us Regarding Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how ADA99 handles your personal data, we are ready to listen and assist.

The ada99 Data Protection Team can be reached through the following channels:

  • Live Chat 24/7 — The fastest way to get an immediate response from our team.
  • Official Email: [email protected] — for written enquiries that require documentation or a detailed response.

We are committed to responding to all privacy-related enquiries within 3 working days. For cases involving data access or deletion requests, the full process will be completed within 14 working days.

Your Data Is Safe at ADA99 — Begin Your Journey Today

Join thousands of Malaysian players who have trusted ADA99 as their online casino platform of choice — safe, fair, and exciting.

Bahasa Melayu