ADA99 cares about your privacy. This document transparently explains how we collect, use, protect, and manage your personal information as a member of our platform.
Privacy is more than just a formal document at ada99 — it is a core value that shapes every decision we make in handling member data.
Your personal information has never been and will never be sold, rented or transferred to any third party for marketing purposes without your consent.
All data transmitted and stored is protected by 256-bit SSL encryption — the same security standard used by top financial institutions in Malaysia.
ADA99 only collects information that is strictly necessary to provide our services — nothing more. We firmly uphold this principle of data minimisation.
You have the right to access, amend, or request deletion of your personal data at any time. ADA99 fully respects your right to control your data.
We are always transparent about the purpose of data collection. There are no hidden agendas — every piece of information we request has a reason, and that reason we state clearly.
Your data is retained only for as long as necessary to fulfil the original purpose of collection or to comply with applicable legal requirements.
ADA99 collects various types of information to ensure a secure, personalised, and seamless experience for every member.
Note: This Privacy Policy applies to all members and users of the ADA99 platform at ada99.pro. By using our platform, you agree to the data collection and usage practices described in this document.
ADA99 understands that privacy is more than a legal formality — it is the trust you place in us every time you share your personal information. This Privacy Policy has been crafted with full accountability to transparently explain how we handle your data from start to finish.
This policy applies to all information collected through the official ADA99 website, our mobile app, customer support services, and any other communication channels related to the ADA99 platform. We operate in accordance with strict data protection principles and comply with applicable personal data protection legal requirements.
As a platform serving players in Malaysia, we understand the sensitivity of the financial and personal information you entrust to us. Every decision regarding data management is made with the best interests and security of our members as the top priority.
ADA99 collects personal information through several different channels, depending on how you interact with our platform:
Every piece of information we collect has a clear and lawful purpose. ada99 uses your data for the following:
ADA99's Guarantee: Your data is never used for purposes beyond those stated here. You may withdraw consent for marketing communications at any time by contacting our support team.
ADA99 does not sell, rent, or transfer your personal information to third parties for marketing purposes. However, in certain situations, we may share information with the following parties:
In all of the above data-sharing situations, ADA99 ensures that the receiving parties are bound by confidentiality and data protection obligations equal to or stricter than our own standards.
Your data security is the absolute priority of ada99. We continually invest in security infrastructure to ensure your information is always protected:
ADA99 uses cookies and related tracking technologies to enhance the user experience, analyse platform usage, and maintain the security of your login session. Below are the types of cookies we use:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Ensures core platform functions run smoothly — login, sessions and security | Session only |
| Performance Cookies | Analyses usage patterns to improve platform speed and responsiveness | 30 days |
| Preference Cookies | Saves your language settings, time zone and display preferences | 90 days |
| Marketing Cookies | Helps us understand the effectiveness of promotions and display relevant offers | 60 days |
You can manage or block cookies through your browser settings. Please note, however, that blocking essential cookies may affect the functionality and security of the ADA99 platform.
As an ada99 member, you have full rights over your personal information. ada99 respects and facilitates the exercise of the following rights:
You have the right to request a copy of all personal information we hold about you at any time.
If any of your information is inaccurate or out of date, you have the right to request immediate correction.
You may request deletion of your personal data, subject to applicable legal retention obligations.
You may object to the processing of your data for direct marketing or profiling purposes at any time.
You have the right to receive your data in a machine-readable format for transfer to another platform if required.
In certain situations, you may request that we restrict the processing of your data while a dispute is being resolved.
To exercise any of the rights above, please contact the ada99 customer support team via 24/7 live chat or our official email. We will process your request within 14 business days.
The ada99 platform is exclusively for individuals aged 18 and above. We do not intentionally collect, store or process any personal information from children or minors.
Important Notice: If we discover that information from a person under the age of 18 has been collected without our knowledge, that data will be deleted immediately and the relevant account will be closed. Parents or guardians who find that a child under their care has registered an account with ADA99 are requested to contact our support team immediately.
ADA99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any amendments will be published on this page with a clear update date.
For amendments considered material or that significantly affect how we handle your data, we will notify you via your registered email or an in-platform notification before the amendment takes effect. Continued use of the ADA99 platform after any amendment is published will be deemed as your acceptance of the updated version of this Privacy Policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how ADA99 handles your personal data, we are ready to listen and assist.
The ada99 Data Protection Team can be reached through the following channels:
We are committed to responding to all privacy-related enquiries within 3 working days. For cases involving data access or deletion requests, the full process will be completed within 14 working days.
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