At ada99, we believe that healthy entertainment starts with good self-control. Discover all the tools, guides, and support we provide so that every gaming session stays enjoyable and safe.
Ada99 is more than just an entertainment platform — we are a partner who genuinely cares about your well-being both in and out of the game.
Set daily or weekly deposit, betting, and loss limits according to your own means — all within a single account setting.
Need a breather? Use the game break feature to easily pause your platform access for anywhere between 24 hours and 6 weeks.
Our system sends automatic reminders when you have played beyond your set time limit, helping you stay aware of the time you spend.
Choose to temporarily or permanently close your account via the self-exclusion feature. Our team will process your request within 24 hours.
The ada99 support team is trained to assist players who need guidance on healthy gaming habits, without any judgment.
Our KYC process ensures that only individuals aged 18 and above can register and play on the ada99 platform, protecting minors from gambling.
All these tools are designed to give you full control over your gaming experience — and can be activated directly from your account settings.
Set a maximum deposit amount based on your preferred time cycle. Once the limit is reached, the system will automatically block any additional deposits until the reset period.
Set the maximum amount you are willing to lose within a given period. Once this limit is reached, gaming will be automatically stopped for that period.
Set a maximum duration for each gaming session. The system will remind you when time is almost up and will automatically end the session once the limit is reached.
Activate a cooling-off period ranging from 1 day to 6 weeks. During this time, you will not be able to log in or make any transactions, giving you space for self-reflection.
For more drastic control, opt for self-exclusion for 6 months, 1 year, or permanently. Your account will be fully locked and no access will be permitted during that period.
Receive push notifications or SMS when you are approaching your set limits — whether a deposit limit, loss limit, or session time limit — so you are always informed.
A Message from ada99: Online casino gaming is entertainment — not a source of income or a way to solve financial problems. Enjoy it within the limits you set for yourself.
Responsible gaming means enjoying online gambling entertainment in a controlled, mindful manner and within your own means. It is not about avoiding gaming altogether, but about ensuring this activity remains a form of entertainment — not something that takes over your life.
At ada99, we believe every player deserves an enjoyable gaming experience without having to worry about negative consequences. That is why we invest in developing comprehensive self-control tools, train our support team to identify players who need assistance, and provide clear and easy-to-understand resources for Malaysia players.
Responsible gambling is built on three core principles: control — you set your own limits and boundaries; awareness — you understand the risks and potential impact of gambling; and balance — gambling does not interfere with your life, social relationships, or finances. ada99 provides all the tools needed to uphold these three principles.
Sometimes the line between entertainment and addiction can become blurred. It is important to recognise the early warning signs before the problem becomes more serious. Check yourself — do any of these signs apply to you?
If you recognise yourself in any of the signs above, it is not a sign of weakness — it is the first step toward positive change. Contact the ada99 support team via live chat or use the self-exclusion tool right away. Acknowledging the problem is half the solution.
Activating self-control tools on ada99 is straightforward and can be done in just a few steps through your account settings:
Access your ada99 account using your registered username and password.
Click the profile icon in the top right corner, then select "Account Settings" or "Self-Control".
Choose from deposit limits, loss limits, session time limits, game breaks, or self-exclusion.
Enter an amount or duration that suits your own budget and comfort level.
Review your settings and click the save button. Limits will take effect immediately or within 24 hours depending on the limit type.
Review your limits every month to ensure they still align with your current financial situation and lifestyle.
Important Note: Limit reductions take effect immediately to protect you. Limit increases require a 7-day waiting period to allow time for reconsideration — this is an added safeguard that ada99 puts in place for your benefit.
In addition to the control tools we provide, there are several smart practices you can adopt on your own to keep your gaming experience consistently enjoyable:
Gambling problems do not only affect the player — they also place strain on family members and close friends. If you are concerned about the gambling habits of someone you care about, ada99 wants you to know that you are not alone.
Signs that someone in your circle may have a gambling problem include sudden mood changes, unexplained financial difficulties, withdrawing from family or social activities, and frequently lying about their whereabouts or activities.
Steps you can take as a family member or friend:
Urgent Need: If you or someone you know is in crisis due to a gambling problem, please contact Talian Kasih 15999 (Malaysia Ministry of Women, Family and Community Development) for immediate professional guidance and referral.
Register today and enjoy a fun, safe, and responsible gaming experience alongside thousands of Malaysia players who have already trusted ada99.